Privacy Policy
Last updated: [Insert date]
This Privacy Policy explains how Michelle Leard / Mish Loves Monsters collects, uses, stores,
and protects personal information when you visit this website, contact me, or use my services.
By using this website, you agree to the practices described in this Privacy Policy.

1. Information I collect
I may collect personal information that you voluntarily provide, including:

• Your name

• Email address

• Phone number

• Company or organization name

• Project details or inquiry information

• Any other information you choose to send through a contact form, email, booking form, or project request
   

This website may also collect limited technical information automatically, such as:

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on the site

• Referring website

• General location information

• Cookie and analytics data
   

2. How I collect information
Information may be collected when you:

• Fill out a contact form

• Email me directly

• Request a quote, consultation, or project information

• Subscribe to updates or newsletters, if offered

• Interact with this website

• Use embedded tools, forms, videos, analytics, or third-party services

Some information may also be collected through cookies, analytics tools, or website hosting services.

3. How I use your information
I use personal information only for reasonable business purposes, including to:

• Respond to inquiries

• Discuss potential projects

• Provide creative, design, writing, consulting, or strategy services

• Prepare estimates, proposals, or project documents

• Communicate about active or past work

• Improve the website and user experience

• Understand how visitors use the website

• Meet legal, accounting, or administrative requirements

I do not sell your personal information. Because gross.

4. Cookies and analytics
This website may use cookies or similar technologies to help the site function properly, understand visitor behaviour, improve performance, and measure marketing effectiveness.
Cookies are small files stored on your device. You can disable cookies through your browser settings, although some website features may not work as intended.
This website may use third-party tools such as:

• Wix website hosting and analytics

• Google Analytics

• Meta Pixel

• Embedded video or social media tools

• Email marketing or form tools

• Scheduling or booking tools

Only include the tools you actually use. Don’t list tools just because they sound fancy. That’s how legal gremlins hatch.

5. Sharing personal information
I may share personal information only when necessary with trusted third-party service providers that help operate the website or business, such as:

• Website hosting platforms

• Analytics providers

• Email or form services

• Scheduling tools

• Payment processors, if applicable

• Cloud storage or project management tools

• Professional advisors, such as accountants or legal counsel
   

These providers may process information according to their own privacy policies and security practices. I may also disclose personal information if required by law, regulation, legal process, or to protect my rights, property, clients, or business.

6. How long I keep information
I keep personal information only as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, providing services, maintaining business records, resolving disputes, and meeting legal or tax obligations. When information is no longer needed, I take reasonable steps to delete, anonymize, or securely store it.

7. How I protect information
I use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, loss, misuse, disclosure, or alteration.
No website, email system, or online service is completely secure, so I cannot guarantee absolute security. But I do take privacy seriously and use reasonable precautions to protect the information provided to me.

8. Your rights and choices
Depending on where you live, you may have the right to:

• Ask what personal information I have about you

• Request access to your personal information

• Ask for corrections to inaccurate information

• Withdraw consent where applicable

• Ask that your information be deleted, subject to legal or business record requirements

• Ask questions about how your information is collected, used, or shared

To make a privacy request, contact me using the information below.

9. Links to other websites
This website may include links to third-party websites, platforms, social media pages, portfolios, embedded content, or tools.
I am not responsible for the privacy practices, content, or policies of third-party websites. You should review their privacy policies before providing personal information.

10. Children’s privacy
This website and my services are not directed toward children under the age of 13, and I do not knowingly collect personal information from children.
If I become aware that a child has provided personal information, I will take reasonable steps to delete it.

11. International visitors
If you visit this website from outside Canada, your information may be processed or stored in Canada or in other countries where website platforms, hosting providers, analytics tools, or service providers operate.
Privacy laws in those locations may differ from the laws in your jurisdiction.

12. Updates to this Privacy Policy
I may update this Privacy Policy from time to time to reflect changes in the website, services, tools, legal requirements, or business practices.
The updated version will be posted on this page with a revised “Last updated” date.